Shipping and return
Shipping of your package
Packages are usually shipped within 5 to 8 days after receipt of payment in Switzerland. For shipping outside of Switzerland please note it's possible to get additional taxes depending the value of the product that would be factured when you received the package. They are sent via the Post with a tracking number and delivered with signature. Once the package has been sent, we will send you the link to follow your package online
The shipping costs include the preparation and packing costs as well as the shipping costs. The preparation costs are fixed, while the shipping costs vary according to the total weight of the package. We recommend that you group all your items in one order. We can not group two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
Box sizes are appropriate and your items are properly protected.
Return of your package
We accept a return in exchange of voucher only if the parcel is returned without having been opened and has been returned within 48 hours of receipt of the parcel. You have to pay the price of the shipping to return the package.